Service Manager

Search and Link Quick Action

•About the Search and Link Quick Action

•Parameters

•Actions

About the Search and Link Quick Action

The Search and Link quick action searches for and links a business object record to another record. For example, you can link an employee record to an incident record. You can only link records in a relationship with your associated business object.

Search and Link Quick Action

Parameters

Parameter	Description
Enter action name	A unique name for the quick action.
Enter action description	Optional. A description of what the quick action does.
Enter category	Optional. The category. Select from the drop-down list.
Relationship	The relationship between the current business object and the business object to which you are linking.
Find where	Specifies where to search.
Operator	A comparison operator.
String	A string to use for the comparison.

Actions

Button	Action
	Adds a condition to the relationship.
	Removes a condition from the relationship.
Save	Commits your settings.
Cancel	Exits without saving.